Quadax Blog

How to Improve Patient Satisfaction and Your Bottom Line

Patient satisfaction is an important goal for providers for reasons going way beyond a desire to be kind humans.  It’s the first part of the Institute for Healthcare Improvement Triple Aim.[i]  Better patient satisfaction has been associated with better medical outcomes and with reduced readmissions.[ii]  Patient satisfaction scores influence reimbursement, both for the Inpatient Prospective [...]

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